Terms & Conditions



                                                               Terms of Business


The terms and conditions specified on this page are specific to orders on our website and for delivery to certain UK postcodes. At this time delivery is only available to postcode areas specified on our delivery page. Placing an order constitutes your acceptance thereof.

Our Commitment
Lomax Hanging Baskets is committed to supplying high quality products and services to individuals and business. In accordance with the established custom of the trade, Lomax Hanging Baskets will in no case be liable for more than the actual amount paid for a particular product or service on sale.
We will endeavour only to have products on our web site that are in stock and available for ordering.

Payment
We accept cash or cheque payment on delivery. Cheques should be made payable to Lomax Hanging Baskets. A relevant cheque guarantee card must be shown with cheque payments. On-line and card payments are currently not accepted.

Delivery charges
Please see our delivery page for full information. We currently only deliver to selected postcodes in the South Manchester, North Cheshire area. Please see our delivery page to check whether we delivery to your postcode. Delivery charge is added automatically to your shopping basket. 

Customer Care
We strive to provide the best possible products and level of service we can. In the event of any problems with your order, please contact us on 07531 453 787 or click contact us.

Contacting Us
You can ring us on 07531 453 787 8am to 6pm, Monday to Friday and 9am to 5pm Saturday. Alternatively please click on contact us. Your order or enquiry will be dealt in a friendly and efficient manner. We are always happy to help.

Our Guarantee to You
We promise to supply you with healthy products in prime condition. We do understand that when dealing with living plants, occasionally problems may arise despite our mutual best efforts. In these instances we ask you to draw the problems to our attention so that we may help wherever we can. However, if your plants, baskets, tubs and containers do not grow properly due to negligence on your part, while we may share your disappointment, we regret we cannot share your loss. We promise to do our job to the highest standards, and we rely on you to use your best endeavours to achieve the optimum results.

Our Shared Responsibility
We promise to supply you with healthy products in prime condition. We do understand that when dealing with living plants, occasionally problems may arise despite our mutual best efforts. In these instances we ask you to draw the problems to our attention so that we may help wherever we can. However, if your plants, baskets, tubs and containers do not grow properly due to negligence on your part, while we may share your disappointment, we regret we cannot share your loss. We promise to do our job to the highest standards, and we rely on you to use your best endeavours to achieve the optimum results.

Privacy Policy
Lomax Hanging Baskets believes in keeping your confidential information just that - confidential! We will only use your personal information for the purposes of enhancing your Lomax Hanging Baskets experience. When you place an order, we collect contact information (like your delivery and email address). Contact information from the order form is used to send orders and information about our company to our customers, and to get in touch with the customer when necessary.

Use of Information
Lomax Hanging Baskets will not collect any personally identifying information except when specifically and knowingly provided by visitors to our site. Such information includes name, address, email address, and phone number. The personal information you have provided us and information about your order will not be shared with third parties. This information may be used in our future marketing efforts.

Lomax Hanging Baskets provides customers the opportunity to opt-out of receiving communications from us at any time. Lomax Hanging Baskets gives users the following options for removing their information from our database to not receive future communications or to no longer receive our services.
Call on 07531 453 787
Go to contact us on our menu bar
You can send mail to the following postal address:
Lomax Hanging Baskets
15 York Rd
Bowdon
Altrincham
Cheshire
WA14 3EQ


 

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